Terms of service

Last Updated: June 21, 2026

Welcome to Fashnica (fashnica.com). By accessing our website and placing an order, you agree to be bound by the following Terms of Service. Please read them carefully before using our website or utilizing our services.

1. General Information

Fashnica is an online apparel and footwear retailer based in Charlotte, North Carolina. By accessing and using our website, you agree to comply with all applicable local, state, and federal laws regarding online conduct and acceptable use. We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

2. Orders, Billing, and Payments

To provide a secure and transparent shopping experience, we strictly adhere to the following billing policies:

  • Secure Checkout: All orders are processed securely through authorized and encrypted payment providers.
  • Order Confirmation: Payment must be authorized and completed in full before an order is confirmed, processed, or shipped.
  • Currency and Pricing: All prices are listed in United States Dollars (USD). Prices and availability are subject to change without prior notice, though changes will not affect orders that have already been confirmed.
  • Customer Responsibility: You are responsible for providing current, complete, and accurate billing, shipping, and contact information. Fashnica is not liable for delayed or misdelivered orders resulting from incorrect customer information.

3. Shipping and Delivery

Our shipping policies are designed to be straightforward and customer-friendly:

  • Shipping Region: Fashnica currently ships exclusively within the United States.
  • Processing Time: Orders are processed and dispatched within 1 to 3 business days.
  • Transit Time: Standard delivery generally takes 4 to 7 business days.
  • Estimated Delivery Time: Total expected time from order placement to delivery is 5 to 10 business days.
  • Shipping Costs: We offer Free Shipping on all orders. There are no hidden shipping fees.
  • Delays: While we strive to meet all delivery estimates, Fashnica is not responsible for delays caused by severe weather, postal carrier disruptions, or other unforeseen circumstances outside of our control.

4. Returns and Refunds

We want you to be fully satisfied with your purchase.

  • Eligibility Window: Items can be returned within 30 days of delivery.
  • Return Process: All returns must be shipped by mail. We include a prepaid return shipping label in your package for your convenience.
  • Fees: Fashnica does not charge any return shipping fees or restocking fees.
  • Refund Processing: Once your returned item is received and inspected, refunds will be credited back to your original payment method within 7 business days.

(For complete instructions and condition requirements, please view our full Return & Refund Policy).

5. Product Accuracy and Representation

We make every effort to display the colors, features, and specifications of our products accurately. However, we cannot guarantee that your computer monitor or device display will accurately reflect the exact color of the physical item. All items are sold "as is." Fashnica is not responsible for damage, wear and tear, or alterations made to products after delivery.

6. Intellectual Property

All content on fashnica.com—including but not limited to text, graphics, logos, images, and software—is the exclusive property of Fashnica. It is protected by applicable copyright and trademark laws. You may not copy, reproduce, distribute, or create derivative works from our content without our express written consent.

7. Limitation of Liability

To the maximum extent permitted by law, Fashnica shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of our website or products. Our total liability for any claim arising out of or relating to our products or services shall not exceed the purchase price of the specific product in question.

8. Modifications to the Terms

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

9. Contact Information

If you have any questions, concerns, or need clarification regarding these Terms of Service, please contact our customer support team:

Shop Name: Fashnica

Business Address: 5404 New Fashion Way, Charlotte, NC 28278, United States

Phone/Call/Message: +1 (984) 378-9804 
E-mail: support@fashnica.com

Business Hours: Monday – Friday | 10:00 AM – 05:00 PM (EST) Saturday & Sunday | Closed

By using fashnica.com, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.